Exchange
Last updated: 24 Oct 2026
We show every measurement before shipping, and a video call if you want. If you still pick the wrong size, you can exchange a clothing item once.
Conditions
- Ask within 72 hours of delivery.
- Not worn outside, not washed, no stain or smell.
- Tags, Wada seal and packaging intact.
- Innerwear and socks cannot be exchanged.
How it works
- You pay both the return and the new delivery charge.
- If the item fails our check, we send it back to you.
- Size out of stock: you get store credit, not cash.
Wrong size sent by us? That is our mistake and it is free: see the Return policy.